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Kanesh

ROI calculator

Run a scenario with your own numbers.

Estimate the team time an AI agent could free, the sales you might recover from conversations that go unanswered today, and what Kanesh would cost. Every assumption is yours, and every formula is on this page.

Currency

Your conversations

All channels. A conversation is a thread with one customer, whatever the number of messages.

Share of conversations that get no reply, or a late one, today.

Your sales

Share of conversations that are questions before buying (sizes, stock, delivery, payment).

Of pre-sale conversations that get a timely answer, the share that end in an order.

Revenue divided by orders, in the currency chosen above.

Used so the net scenario compares profit, not revenue, with the cost.

Your team

Fully loaded cost of one hour of customer service.

Average handling time of a conversation by a person.

Your AI assumption and plan

Conversations the AI could answer end to end, without a person.

This is your assumption, not our promise. We start at a conservative 30%. Check it against your own conversations: order status and policy questions are easier to automate than complaints or order changes, which belong with your team.

Calculated in your browser. Nothing you enter is sent or stored.

Your scenario

Per month
Illustrative only. These figures multiply your inputs; they are not a forecast, a guarantee or a quote.

Team hours freed (estimate)

30 h

300 AI-answered conversations × 6 min. Worth €540 at your hourly cost.

Revenue from conversations answered

Scenario, not a forecast

€86

1.4 orders × €60, from 18.0 pre-sale conversations that go unanswered or late today. Gross profit: €35.

Kanesh cost

€699

Starter €279/month + 700 extra conversations × €0.60. Annual billing, excluding VAT.

Net scenario

Scenario, not a forecast

−€124

Value of team time + gross profit − Kanesh cost. Revenue is not profit, so it isn't used directly.

A negative figure means that, with these assumptions, the time and margin don't cover the plan. Check your assumptions against real conversations before you draw a conclusion either way.

  • WhatsApp fees charged by Meta, and other channel costs, are separate and not included.
  • Switching currency changes Kanesh's prices only. Your order value and team cost are not converted.
Show the math with your numbers
  1. AI-answered conversations = 1,000 × 30% = 300
  2. Team hours freed = 300 × 6 min ÷ 60 = 30.0 h
  3. Value of team time = 30.0 h × €18 = €540
  4. Pre-sale conversations recovered = 1,000 × 30% × 20% × 30% = 18.0
  5. Scenario orders = 18.0 × 8% = 1.4
  6. Scenario revenue = 1.4 × €60 = €86
  7. Scenario gross profit = €86 × 40% = €35
  8. Kanesh cost = €279 + 700 × €0.60 = €699
  9. Net scenario = €540 + €35 − €699 = −€124

How we calculate

Six figures, all monthly. The same formulas run in the calculator above.

  1. 1.AI-answered conversations

    = C × a

  2. 2.Team hours freed (estimate)

    = C × a × minutes ÷ 60

    Valued at your hourly cost. Freed time is capacity; it only becomes a saving if you use it elsewhere.

  3. 3.Pre-sale conversations recovered

    = C × p × u × a

    Only pre-sale conversations that go unanswered or late today, and only the share the AI could answer.

  4. 4.Revenue scenario

    = C × p × u × a × cr × AOV

    Gross profit = revenue × m.

  5. 5.Kanesh cost

    = plan price + max(0, C − included) × overage rate

    Annual-billing price per month, excluding VAT. Monthly billing costs 15% more.

  6. 6.Net scenario

    = value of team time + gross profit − Kanesh cost

Variables

C
conversations per month
a
share the AI could answer (your assumption)
p
share of pre-sale conversations
u
share unanswered or answered late today
cr
conversion of answered pre-sale conversations
AOV
average order value
m
gross margin

What this calculator leaves out

  • Meta's WhatsApp fees and any other channel costs.
  • Onboarding and success services, and taxes.
  • Time your team spends setting up and reviewing the AI, especially in the first month.
  • Effects that are hard to measure honestly, such as repeat purchases or fewer complaints. We'd rather leave them out than guess.
  • Campaigns. Orders after a campaign are measured in Kanesh with the method shown (attributed or estimated), not predicted here.

Plan prices used

Per month with annual billing, excluding VAT. Plans differ in conversations and seats, not in features.

PlanEURUSDConversations includedPer extra conversation
Starter€279$329300€0.60 · $0.69
Growth€990$1,1491,200€0.50 · $0.59
Scale€2,990$3,4903,500€0.40 · $0.49
Enterprisefrom €6,900from $7,9909,000€0.35 · $0.39

Enterprise pricing depends on your proposal; the calculator uses the starting price. A conversation counts once, whether the AI, a person or both handle it.

Free diagnosis

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We review up to 180 days of your WhatsApp history and send you a written diagnosis within 48 hours. Free, and nothing is connected until we've agreed in writing how your data is handled.