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Kanesh

For larger brands

Onboarding, success and control for larger teams.

For brands of €5M to €50M+ that sell and serve through conversations. We run the onboarding with your team, a success manager stays with you after go-live, and you decide who can do what.

Illustration: the roles and permissions settings, with roles for admins, supervisors, agents and marketing, and permission switches for the selected role.

Illustrative demo · synthetic data

What larger teams need

A rollout you can plan, and control you can explain.

  1. The concern

    Rolling out a new platform across teams and markets is risky.

    How Kanesh handles it

    Guided onboarding: we plan channels, knowledge, handoff rules and campaigns with your team, and agree the steps and dates before we start.

  2. The concern

    After go-live, nobody owns making it better.

    How Kanesh handles it

    A success manager reviews AI quality, handoffs and campaign results with you, and proposes what to change next.

  3. The concern

    Not everyone on a large team should be able to do everything.

    How Kanesh handles it

    Roles and permissions for your team, so each person has the access their job needs.

  4. The concern

    Your security team asks where the data lives and who can see it.

    How Kanesh handles it

    Each workspace's data is isolated at the database level, and channel credentials are encrypted. The facts are below, with the list of sub-processors.

  5. The concern

    Your data has to reach your own systems.

    How Kanesh handles it

    A REST API with an OpenAPI schema and scoped keys, and an MCP server for your own AI tools. Both are available on approved projects.

Data and security

What we can show your security team today.

Only facts we can back up. Where something isn't available yet, we say so.

The Kanesh app and its database run in the EU (Ireland). Channel and AI providers process data under their own terms: see sub-processors.

Read security and privacy
  • Each workspace's data is isolated at the database level.

  • Channel credentials are encrypted.

  • Encrypted in transit (HTTPS).

  • Scoped, revocable API keys.

How we work with you

People on your account, not just a login.

  • Guided onboarding

    A scoped plan for channels, knowledge, handoff rules, flows and campaigns, run with your team.

  • Success manager

    Regular reviews of AI quality, handoffs and campaign results, as a separate Success service.

  • Roles and permissions

    Roles and permissions for your team, from admins to agents and marketing.

  • Your data, your systems

    A REST API with an OpenAPI schema and an MCP server, with scoped, revocable API keys, on approved projects.

  • Spanish and English

    Interface and AI replies in Spanish and English, and a team that works in both.

  • Consent with evidence

    Every opt-in is stored with the exact text the person accepted and how they gave it.

Questions from larger teams

How is our data separated from other customers?
Each workspace's data is isolated at the database level. Channel credentials are encrypted, and everything travels encrypted in transit (HTTPS).
Do you support single sign-on (SSO)?
Not yet. If single sign-on is a requirement for your rollout, tell us during the diagnosis so we can plan around it together.
What does the success manager do?
They review AI quality, handoffs and campaign results with your team on a regular schedule and propose changes. Success is a separate service; you'll find it on the pricing page.
Can we connect our own systems?
Yes, on approved projects: a REST API with an OpenAPI schema and scoped, revocable keys, and an MCP server for your own AI tools.
How does onboarding start?
With the conversation diagnosis. We review your real conversations, then propose a plan, the onboarding scope and the dates.

Free diagnosis

Start with your own conversations, not a slide deck.

We review up to 180 days of your WhatsApp history and send you a written diagnosis within 48 hours. Free, and nothing is connected until we've agreed in writing how your data is handled.