For growing brands
Sell more without adding headcount.
For Shopify brands between €1M and €5M a year. The AI takes routine questions and product recommendations; your team keeps the conversations that need them. We set it up with you.
Illustration: a guided onboarding checklist — connect Shopify, connect WhatsApp, add policies and FAQs, set handoff rules, invite the team, go live — next to a card showing that the AI answers routine questions and the team gets handoffs with the reason.
Illustrative demo · synthetic data
Where growing brands get stuck
Messages grow faster than the team.
Today
Every new campaign or collection means more messages than the team can answer.
With Kanesh
The AI answers order status, shipping, sizing and product questions from your data, and hands the rest to your team with the reason and the context.
Today
The founder still answers WhatsApp at night.
With Kanesh
One shared inbox for WhatsApp, Instagram, Messenger, email and web chat, so conversations stop living on one person's phone.
Today
Nobody has weeks to set up a new tool.
With Kanesh
Guided onboarding: we connect Shopify and WhatsApp with you, load your policies and FAQs, and set the handoff rules together.
Today
Moving off the WhatsApp Business app feels like losing your history.
With Kanesh
Keep using the WhatsApp Business app on the same number (Coexistence), where Meta allows it, and bring up to 180 days of WhatsApp history when you connect.
Today
You can't tell if WhatsApp is worth the effort.
With Kanesh
Dashboards for sales, support, campaigns and AI quality. Orders after a campaign are shown as attributed or estimated, with the method.
In every plan
One platform for the whole conversation.
No bolt-ons to buy before you can start. Channel fees, like WhatsApp's, are paid separately from a prepaid balance.
Native Shopify connection
Orders, products, customers, fulfilments and returns, next to every conversation.
Shared inbox
WhatsApp, Instagram, Messenger, email and web chat, with assignment, notes and saved replies.
AI agent
Answers from your knowledge and store data, and hands off to your team when it shouldn't continue.
WhatsApp campaigns
Templates with images, video or documents, sent to opted-in audiences, with orders shown after each send.
Sales pipeline
A pipeline tied to each conversation, and automatic follow-ups when a customer goes quiet.
Analytics
Dashboards for sales, support, campaigns and AI quality, plus your own views.
Go deeper
Where to look next.
- Platform overviewHow the inbox, the AI and campaigns fit together.
- AI agentWhat the AI answers, and when it hands off.
- WhatsAppOfficial WhatsApp Business Platform, templates and Coexistence.
- PricingPlans by conversations, and what counts as one.
- SalesTurn product questions into orders.
- How our AI worksWhat the AI does, and what it never does.
Questions from growing brands
How long does onboarding take?
Do we need a developer?
We use the WhatsApp Business app today. Can we keep it?
Is there a free plan or a free trial?
Which plan fits a brand our size?
Free diagnosis
See what your conversations are leaving on the table.
We review up to 180 days of your WhatsApp history and send you a written diagnosis within 48 hours. Free, and nothing is connected until we've agreed in writing how your data is handled.