Voice
Telnyx
Kanesh's phone switchboard runs on Telnyx: menus, call routing to your team, recordings and transcripts in the same inbox, available by market.
- Status
- By market
Availability depends on the country and local requirements.
- Type
- Partner
Runs through a third party's platform or approval.
Illustrative demo · synthetic data
What it does in Kanesh
- Keypad menus that route calls to the right team.
- Agents answer and place calls from the browser.
- Calls are recorded and transcribed into the conversation, with the caller notice you configure.Beta
How it's set up
High-level steps. We walk through them with you during onboarding.
- 1You tell us the countries you need; we check number availability and local requirements.
- 2You build the menu and choose which team takes each option.
- 3Agents take calls in the browser, in the same inbox as your chats.
Good to know
- Availability depends on the country and on each market's number requirements.
- Keeping your current number depends on the country and the carrier; we check it case by case and don't promise it.
- Call minutes are channel consumption, paid separately.
Where it shows up
The parts of Kanesh that use this integration.
Voice
Phone switchboard with menus and routing, available by market.
Inbox & helpdesk
One shared inbox for WhatsApp, Instagram, Messenger, email and web chat.
Other integrations
- ShopifyNative connection: orders, customers and products inside every conversation.
- WhatsApp Business PlatformThe official WhatsApp Business Platform: inbox, templates and campaigns.
- 360dialogAlready on 360dialog? Kanesh works with your existing number.
Shopify, Klaviyo, WhatsApp, Instagram, Messenger, Meta, 360dialog, Google, Gmail, Google Workspace, Microsoft, Microsoft 365, Outlook and Telnyx are trademarks of their respective owners. Their mention describes a technical integration and doesn't imply endorsement.
Free diagnosis
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